Refund & Cancellation Policy

Declarations in accordance with AI CREATIVES SOLUTIONS - Antwerp, Belgium
Commercial register: BE0799.302.962
E-Mail: aicreativessolutions@outlook.com
Our Refund & Cancellation Policy
Effective Date: 09/02/2025 (EU Format)
1. Cancellations
Clients may cancel a project before production starts and receive a full refund.
If cancellation occurs after production begins, a partial refund may be considered at our discretion.
2. Refund Policy
No refunds are provided once a video has been delivered.
If a client is dissatisfied with the final video, the one included revision must be used before requesting further changes.
3. Project Delays
If delays occur due to client-side issues (e.g., missing information, late feedback), no refunds will be provided.
If delays occur due to AI Creatives Solutions, we will communicate and resolve them accordingly.
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